Cost Plus Inc Complaint - Buyer beware cost plus furniture wood beetles
OAKLAND, CALIFORNIA -- I recently purchased the Verona kitchen table from Cost Plus. During a dinner party one of my guests noticed movement between the planks. As we looked deeply into the table with a flashlight. we noticed worms(larvae).
I contacted a local termite and pest company to identify the insect. They took the sample and analyzed it under a microscope, It has been identified as a wood boring beetle. They said it was not native to this country. I contacted world market corp office in Oakland, ca. I was surprised to hear that this was not the first time this happened. they knew this problem could occur, not surprised at all. They then offered to exchange the table. I requested that my house be inspected for contamination since they are wood boring pests. (wood post beetle). According to the pest experts, these beetles can do more damage than termites. World market will not do anything about the situation. the exact words I believe ,"That is not going to happen, any sort of guarantee or inspection"
I will do all I can to warn people of the products and customer service from world Market. after researching this seems to happen frequently. be careful of World Market