Kenmore Complaint - Refrigerator Compressor Dies
I purchased this refrigerator in April 2004. The model # 72912200. The refrigerator looks like new, no dents or broken parts. The refrigerator has been working beautiful until this month we had two incidents with food spoiling/temperture failure. The Sears repair man said the compressor needed replacing to the tune of $673+. I had a $75.00 repair fee and $20.00 for a part he added to hopefully keep it working for a day or two if we're lucky. Apparently the compressor warranty is 5 yrs and we had the refrigerator 6 yrs. Why is it that appliances don't last 10 or 15 yrs yrs any more? The one previous to this one we had 15+ yrs and it is still working for the family that I gave it to. I refused to pay for the $600+ repair and am now facing purchasing a new refrigerator. They will be dumping a refrigerator that looks new like the day I purchased it. The Sears repair man gave me a coupon for money off a new refrigerator and consumer service with Sears is giving me $100.00 off. Even with this little incentive I am just sick over this and now I have to deal with paying off another large appliance.