Greyhound Complaint - Greyhound Doesn't Make U-Turns....
DALLAS, TEXAS -- I am a regular consumer of Greyhound. I purchased tickets for my daughter and grand to come visit for Christmas. She changed her mind, so I asked Greyhound for a refund. First they said that I would need to purchase another ticket in order to get the money back. Or I could use the ticket within a year. Well in March my daughter decided to visit. So I called Greyhound and was told to purchase another ticket that I could not use the credit, but once a new ticket was purchased that I would get my refund within 7 to 10 business days. Well today makes it about 100 days still no refund. I will never use their services again.
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