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Greyhound Complaint - Greyhound Doesn't Make U-Turns.... - Greyhound Bus Service

Greyhound Bus Service - Complaint
Review by Thompson on 2010-06-23
DALLAS, TEXAS -- I am a regular consumer of Greyhound. I purchased tickets for my daughter and grand to come visit for Christmas. She changed her mind, so I asked Greyhound for a refund. First they said that I would need to purchase another ticket in order to get the money back. Or I could use the ticket within a year. Well in March my daughter decided to visit. So I called Greyhound and was told to purchase another ticket that I could not use the credit, but once a new ticket was purchased that I would get my refund within 7 to 10 business days. Well today makes it about 100 days still no refund. I will never use their services again.
Comments:
Posted by shayen on 2010-06-23:
Did you buy the refundable ticket? Because when I "go greyhound" I always pay a little extra to get a refundable ticket, just in case I need to change my plans at the last minute.
Posted by shayen on 2010-06-23:
I checked their website and read the refund policy. You did indeed purchase a non-refundable ticket. Non-refundable can be exchanged at a later date. Refundable are refunded.
Posted by CrazyRedHead on 2010-06-24:
You consume Greyhounds!? Do they taste like chicken? LOL

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