Huntington Bank Complaint - Charged for a bad 3rd party check
NEW CASTLE, PENNSYLVANIA -- My daughter deposited her paycheck in her Huntington Bank account from her workplace. Two days later there was an INS (insufficient funds) charge of $20.00 posted to her account. The bank charged her that fee for depositing a check from her employer who, apparently, wasn't good for their money at the time. I called the bank to tell them that there must have been some mistake. Afterall, why would they charge my daughter a fee for a bad check that was from her employer? You would think that they would charge the employer's bank, not their own client. Moreover, the check was not accepted into her account, so she was now out the paycheck PLUS the bank's INS fee...and it wasn't even her fault. The bank's customer service representative told me that they wouldn't remove the fee. She also told me that it was my daughter's responsibility to always call the employer's bank in advance of depositing her paychecks to ensure that they would be good for their money. Really?!! So, I called the employer's bank, only to hear from their representative that that's confidential information and even if they could tell me if the employer was in good financial standing, they couldn't be certain since there are all sorts of pending debits against employers at any given time that could throw them into the red.
I called Huntington back after that and explained the answer I received. They still wouldn't budge.
Here's an idea.... Treat your customers like that and you will soon find yourself being bought out by either another bank or the feds! Shame on you.