LA Fitness Complaint - Hot water when? - Gym facility
BENSALEM, PENNSYLVANIA -- Joined LA Fitness, Bensalem PA last Sept. In the beginning good, but no TV entertainment for disabled cardio workout area. Then the cardio machines in the disabled area were not functioning smoothly or at all. Started taking the Aqua Fit classes instead (great class for those suffering from MS). Till Jan all was going fine. Then the pool heater is down again & again & again. Hot shower water heater has been down at least a few times since. When the water heaters are down it's for at least a few days to almost a week till corporate gets them fixed. There is only three classes that I have the opportunity to attend due to work. Then when the hot water is down, this limits my exercise abilities & use of my membership. Being I have MS and am heat & cold sensitive. I've made numerous complaints with we're so sorry replies. But how often do well maintained hot water heaters breakdown?!? Yesterday the pool heater was down again water temp 76 degrees (my finger went BLUE), air temp 70 degrees (BRRRRR) & outside temp in the lower 90's. Couldn't even take a hot shower, cause that hot water heater was broken again too!!! Two weeks ago I missed class, cause the pool heater was down. I lost count on my fingers how many classes I've lost out on due to hot water heater problems from Jan '10 till June '10! Getting really frustrated & my membership fee still is 100% the same although I can't get use of the gym 100% when I try to attend. Then there is the waste of gas driving there for nothing, because they don't want to do a class canceled call list for weekly attendees. Plus, there are only 6 disable parking spaces in front of LA Fitness for this over attended gym. I have asked them to get the parking lot re zoned for my handicap spaces. They can be very hard to come by. First they led me on saying they were working on it. Months later they finally get back to me that it's my job to contact the local zoning board? Hello, I am the customer. Oh, my favorite. Make a complaint then they give you free coupons to invite friends to join, yea right!