Regal Motors, Inc. Stafford, VA Complaint - Never buy a car from Regal Motors
3906 JEFFERSON DAVIS HIGHWAY, STAFFORD, VIRGINIA -- I bought a 2004 Maxima from the dealer on April 23, 2010. Despite an up-to-date inspection 3/11, there was a knot on the side of the driver's side tire that made the car. The condition of the tire should not have passed inspection. I requested a brand new tire and a warranty for the vehicle. When I got home, I noticed that the fog lights and license plate lamp did not work. It made me wonder if a reputable mechanic really inspected the car. When I brought my car back to get the new front tire, I asked the manager about the inspection and asked for the shop contact info, he refused. I drove about a mile down the road and had to turn around because the car was vibrating badly. I returned to the dealership and spoke with the manager, Jimmy. The mechanic pointed out the big "bump" in the old tire. The condition of that tire also should have not passed inspection. I asked the manager to pay at least half for a new tire for the car because that car shouldn't have been sold with a tire like that. He refused. I asked for $100 so that I could just go to Wal-Mart to buy a tire for the car. He refused. Since then, I have had more vibration issues with the car. I replaced the struts. My mechanic said that the drive axles were bad, 2 rims were bent, and the brakes needed to be replaced badly. My credit union has sent me 2 notices stating that the dealership still hasn't mailed them the title to the vehicle and when I called the dealership, they hung the phone up on me. I called GWC which is the company that I got my warranty with and the representative told me that the warranty was not on file. Although the dealership stated that they would offer me the warranty, they only did it to get me to buy the car, but they never turned in any paperwork to GWC. Regal Motors, Inc. is a very dishonest company and I would suggest that NO ONE ever buy a car from them.