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Juniperseamiles Complaint - Seamiles

Review by brrbop on 2010-06-23
When Juniper carvival credit card chnaged over to barkley they did not give me credit for my 55,000 sea miles. they were suppose to creditmy barkley account and never did. my brother had the same situation and they both got a credit on their statements right away. they promised me it would be on my January 2010 statement and it never happened I've called at least 20 times and get the same answer ( sorry mrs johnston) I've talked to supervisors and they promised to take care of it. I finally cancelled my account with carvical barkley now they say sorry you canceelled youraccount. this is not fair. I've had Carnival for a long time and we are platuim memberes on the cruise lines. thank you
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