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Hughesnet ISP Complaint - Poor for the money spent

Review by zuteman on 2010-06-23
I subscribed to HN because I have no alternative for internet access and I use the internet for school, banking and correspondence. I was never told about the Fair Access Policy (FAP) until 3 days after I started using HN. At times the speed is as slow as, if not slower, then dial-up...when it works. Half the time the service just shuts off and I have to restart...other times the "web acceleration" or "TCP status" is in limp mode, like some version of idle. It does not matter what the weather conditions are at any time. I have emailed CS and went to chat...no help. I seriously have no other means to access my business - and at 500.00 installation and 60.00 a month, outrageous. I had Yahoo DSL for 2 years...15.00 a month, no installation fees and unlimited D/L ability. I lost their service 1 time due to an upgrade...that's it. I will NOT recommend HN to anyone and will in fact discourage it unless, like me, they have no alternative. As soon as DSL becomes available out here, I'm done with HN...it's a ripoff.
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