Badcock Furniture and More Complaint - So Pissed
LYNCHBURG, VIRGINIA -- My husband and I have been faithful customers to Badcock for the last two years to date. We went to make our final payment today online and came to the surprising realization that managing your account online is not available. We have NEVER missed a payment and because this service isn't offered we are unable to pay our final payment on time.
Not only that but my husband has been on the phone with your "Supposed" very reliable customer service staff for over 15 MINUTES and nobody has answered to assist him!!! We are very disappointed and hopefully in the future you will have better service to suit someone with a need like ours.
This is very unfortunate because the Badcock staff in Lynchburg VA that we have been working with have been more than wonderful.
However, This online and telephone service you offer is NO GOOD!