McDonald's Corporation Informative - Working at McDonalds
ILLINOIS -- I have worked at Mcdonalds for 3yrs. It is a privately owned one. I'm a crew member I was offered a promotion but I had some personal issues so I wanted to wait.
Here's things I don't like..
New employees acting like they know everything and telling you what to do.
Employees that are lazy and don't like to work.
The pay kinda sucks.
our shake machine has a lot of problems
things I do like..
my regular customers.
my managers for the most part.
i don't mind people complaining about their food, I complain at different restuarants too.
i don't like it when people call you names because you have to follow rules and charge for extra sauce. we don't make the rules, we have to follow them though.
I don't like when customers come in and call you very bad names, and start screaming because you accidently messed up their order.
Accidents happen folks, don't sit and scream about it. The managers can only do so much, refund, free food. Stuff like that, screaming about a sandwich isn't going to make them want to help you out. most customers here are understanding. but every once and awhile we get very mean people.
oh and I don't like it when customers come thru drive through and act like they are better than you cause you work at Mcdonalds. I didn't have to be here three years and currently work here but...
i enjoy my job very much. Very rude customers make great stories later...did you hear the one about the lady screaming her head off because we put ketchup on her sandwich? you know stuff like that.
I understand about getting mad when your order is always wrong at the same Mcdonalds. I don't know what to tell you then. but sometimes they are tiny mistakes, and people think we are horrible people because of it. I try and work hard, all my managers will say I'm one of the best workers. but sometimes I even make mistakes.
and about customer service, I've never been rude to a customer, but I havnt always been the politess like I usually am...there is a difference. sometimes we are having very bad days, were all people, ........