Towne Toyota Complaint - Do NOT get your car fixd here
This place will rip you off. We took in our 10 year old Siena van because the check engine light was on. They said it was a faulty air sensor, under warranty as we had recently replaced it, and a manifold that needed replacing for $806. I said we were not sure we would spend that much to fix it, and were they sure it was the problem and what would happen if we did not fix it. They said they were sure and if we did not replace the manifold the catalytic converter would eventually go and that would cost more. So we paid the $806, but the check engine light came back on driving out of the parking light. They hooked it back up to the computer and said the catalytic converter was gone and it will be $1600 to replace it. They told us for the first time that a faulty air sensor can mask the real diagnosis in the computer reading-- which they already knew and said this has happened before! They refuse to refund the $806 that the invoice says fixed the problem, even though car still undriveable and we had made clear we would not pay the $806 unless it fixed the problem.