BMW Complaint - Bmw 550i SMG - Poor Technology
FREEHOLD, NEW JERSEY -- I have a 2006 550i SMG that I bought in January 2008. I am extremely lucky that I bought the extended maintenance warranty because I have had nothing but problems with the car.
The car has been in the workshop over 12+ times now, for things like Hydraulic Failure, Steering Failures, Computer Failures..... I can go on on. I am actually taking the car in on the 5th of July again since my Navigation/Computer system stopped working. What make matters worse is that the car has been in the workshop for the same problem over and over again.
I called BMW North America and spoke to someone 4 times, but apparently their support line realy don't do anything and can't do anything. It is sad that a luxury car maker like BMW has such poor service and support.
I am ready to sell my car and Buy a Mercedes. I also have a number of other friends who have problems with their BMW's as well and looking to sell and move on.
To all, My suggestion is to stay away from BMW's since their service and customer support is gone downhill and is only getting worse.