Spirit Airlines Complaint - $9 fare club renewal--a joke!
I signed up for the $9 fare club at a weak moment and never used it. I specifically stated that I did not want it to renew automatically. I don't remember seeing anything that let me know it was going to renew--forgot all about it.
When my credit card bill arrived, there was a $39.95 charge for the $9 fare club. I immediately called and was connected to someone I could not understand. I did understand when he said the charge was not refundable. I then sent an e-mail to corporate and two days later received a return e-mail that it was not, in fact, refundable. What a lousy way to do business!!!