Ugetfile.com Complaint - Ugetfile.com selling MSDN downloads of Windows 7 which is not legal for sale or resale
SUNNYVALE, CALIFORNIA -- I purchased Windows 7 Ultimate 64-bit at ugetfile.com. Payment was made via PayPal. The problem is the software and product key, per Microsoft, is not legal to sell or resell. He also is purposely trying to hide his business' real contact information so he knows he's doing wrong. Below is a copy of a letter I had written to PayPal after they decided against me. I decided against sending it to them because users at PayPal's forums that had similar cases made it sound useless to contact PayPal any further. I still may send it.
Thank you for your attention to this matter. I read and had forgotten what your claims process covers. However I read even at the end of this email you sent that Paypal does not, I quote you using a cut and paste from your text below, "PayPal does not tolerate fraud or illegal activities". How do I go about instigating an investigation into fraud and illegal activity?
From my own checking what I bought from user Do Ha Duy Thanh at ugetfile.com is in violation of Paypal's no fraud or illegal activities tolerance policy. I want to request from you and hope that you investigate more thoroughly user Do Ha Duy Thanh.
Mr. Do Ha Duy Thanh, in my opinion, used PayPal and sold me a product from Microsoft that Microsoft stated is illegal to sell or resell. In the email from the seller with the product key which Microsoft told me was illegal to be sold or resold, the company information on my invoice is incorrect. Not only is it incorrect it is nonexistent. I used MapQuest and Google Maps no such address found. The city does not exist in the state named. The zip code is not in the state named. The phone number's area code is not in the state named. After the area code the phone number's first three digits are "555". A nonexistent phone number. That's fraud. Is it possible to check and see if fraudulent information was used to set up his PayPal account? Did PayPal unknowingly allowing this? How many others are also being defrauded and illegally sold this and other Microsoft products by this user via PayPal?
Here's a copy of the information that I copied and pasted from the invoice emailed to me after the sail (You can check and verify for yourself if it will help you in your decision):
44 Main street ----
Boston Mississippi 02116
WEB SITE: http:// www.ugetfile.com
There is a lot more information that I gathered from just my own investigation that I feel will help you in your investigation. I believe that if/when you check into this user you will come to the same conclusion that I have; that I have been defrauded and sold an illegal item, and PayPal is what this user used to accomplish it.
Thank you very much,
Sent: Thu, June 17, 2010 1:06:43 PM
Subject: Resolution of Your Claim - Case #PP-000-986-735-245
Hello Ricardo Jobes,
Your seller has chosen to escalate this dispute to a PayPal claim. By
ending communication with you and escalating to a claim, the seller is
asking PayPal to investigate the case and decide the outcome. As part of
our investigation, PayPal reviewed any communication you may have had in
the Resolution Center.
Our investigation into your claim is complete. As stated in our User
Agreement, the claims process only applies to the shipment of goods. It
does not apply to complaints about the attributes or quality of goods
received. Therefore, we are unable to reverse this transaction or issue a
Seller's Name: Do Ha Duy Thanh
Seller's Email: email@example.com
Seller's Transaction ID: 2K346916TD018745Y
Transaction Date: Jun 14, 2010
Transaction Amount: -$57.00 USD
Invoice ID: 1403
Your Transaction ID: 9B42867437313981H
Case Number: PP-000-986-735-245
Buyer's Transaction ID: 9B42867437313981H