Delta airlines Complaint - 1st free checked bag/unfair to frequent fliers award tix
I am traveleing w/my wife and 2 grandchildren the end of July. Naturally, I wanted to try to procure the most practical way to fly for the 4 of us. Delta gold card members can, effective 6/1/10, travel w/the 1st checked bag free for up to 9 people on the same reservation. However, I also had enough miles for a coach ticket and wanted to be even more cost saving by utilizing this award. However, in doing so online, the Delta airlines site only allows you to purchase the 1 free award ticket separately and then you have to book the add'l 3 tix, thereby causing you to have 2 different reservation nos. This only allows you to have your own 1st bag checked free and pay for the 1st checked bag for the add'l 3 tix. I complained to Delta via several emails and was told that the 1st free checked bag must be for the same reservation no. This is so totally unfair; you should be able to purchase other tix at the same time in order to take advantage of their offer.