Netzero Complaint - Unauthorized charges
Exactly 3 weeks ago I discovered a 14.95 charge and another 1.00 charge on my checking account from Netzero. Both of these used my debit card. I have NEVER had any kind of service from Netzero. I called the bank to dispute the unauthorized charges. They immediately canceled my debit card & issued me another. Today, I found another pending 1.00 charge from Netzero using my NEW CARD NUMBER!!!!! This card has never been out of my possession, & I only received it 7 days ago! I called Netzero and asked about this, & I was told this account was opened up in my name. I informed them that these were fraudulent charges, twice in three weeks. I was transferred to 4 different departments. I asked them how they got the new debit card number, and they said I gave it to them. I hung up the phone and called the police to file a report. I have called the bank AGAIN and had my debit card cancelled, AGAIN. Does anyone have any ideas, or am I just going to have to cancel my debit card once or twice and month?!