Toy Quest (Manley Toy Quest) Complaint - Poorly made products, Useless warranty, bad Customer service
I bought the kids a Wipeout Curve waterslide last year. The kids both 6 & 8 and both under 100lbs. They used the slide for the three summer months of 09. The slide was dried and put away. Went to take the slide out this year and it will not hold enough air to keep it inflated when the kids were on it. We looked the slide over and a majority of the seams are coming apart and the fabric seems to be "Cheap". I e-mailed the company and was told only a two month warranty. I called them and they were the rudest people that I have had to deal with in my opinion. I called them again today because they were too busy a week ago to talk to me and asked for my number to call me back but one week later no call. So here I am stuck with a $650 slide and no way to use it. I could have used the money to buy a season pass for the family for the pool. I would not and will not recommend this company for any purchases. Hopefully another company makes these type of slides and I can do business with them. No more TOYQUEST for me.
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