Chase Paymentech Informative - Avoid using Chase Paymentech for Merchant Services

Review by SmallBizOwner on 2010-06-26
Chase Paymentech has little to no interest in decent customer service. If you have an issue they will not give details on their response, nor will they let you talk with decision makers, nor will they revisit their decisions after further information is provided, which is contrary to their own statements. Their customer service is awful...don't get fooled early into thinking they will work with you.

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