Key Bank USA Complaint - A bunch of thieves. Horrible service.
Over $300 in fees for overdrafting $30. I signed up for overdraft protection ( which was a rip-off at $50) when I first opened my account. When I asked them about why my account overdrafted, they said I never activated my overdraft protection, even though the account showed up in my online banking. No one told me I had to activate the protection, and since I saw it online, I figured I had it. No mercy was shown. They refunded two fees, but still charged me over $300 for the debit card swipes. Criminal IMO. Stay away from Key.