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Coventry Healthcare of Georgia Complaint - Poor list of providers, poor reimbursement out of network

Review by ztoa on 2010-06-26
We live in Atlanta and you would think their in-network providers list would be adequate, given the resources here. There were a total of three providers for Speech Therapy in-network for my son. THREE and two were an hour's drive from my home. None of the three even provided the type of therapy needed. The reimbursement rate is based on Medicare rates, which I believe is unethical. And they are stalling and stalling even getting that pitiful amount to us.
I feel so fortunate we don't have anything life threatening at this point. I hope our situation stays that way at least until we switch over to Blue Cross Blue Shield in September. The are ranked well in Georgia (Coventry is ranked as having the most complaints in the Atlanta Business Journal) so I am hopeful we will be treated at least a little better.
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