Frederick Nissan Complaint - Be careful if you purchase an auto from Frederick Nissan
7418 GROVE RD, FREDERICK, MARYLAND -- Make sure you check over your new auto for body damage before you leave Frederick Nissan. If after you get home and discover any body damage its your problem, they will make every excuse in the book to justifly why the damage wasn't on the auto at before it left their lot. Listed below is the complaint I mailed to Nissan, what a waste of time.
I would like to file a complaint against Nissan of Frederick, located at 7418 Grove Rd, Frederick, Md. 21704 I purchased a new Nissan Truck, this is the second Nissan truck I purchased and I traded the 1998 truck, because the windows made noise while driving. I purchase a new Nissan frontier truck on March 5th, 2010. About a month after I purchased the truck I noticed that the tail gate was separating, so I decided to have them check it out at the scheduled oil change on June 5th. After being checked by Gary Lewis it appeared the tail gate that something had hit the gate while in the down position. I have never left the truck along with the tail gate in the down position or drove with the tail gate down. I talked to Gary Lewis and Steve Farley in Frederick June 7th it appears the only thing that Steve Farley is concern about is the dirt and marks in the bed liner (after saying it four times) . I guess he thinks people buy a truck for looks not to haul anything, he also stated that they will not cover the repair. I didn't see any damage on the tail gate before the oil change and the only reason I waited was because I though it was a minor repair and if let go would allow water to get inside the tail gate and cause rust. I didn't hit anything and the tail gate wasn't lower for someone else to hit it. I will take a lie detector test if you wish, but the damage he hard to detect unless you are told about it. The estimated for the repair from their body shop is 5 to 6 hundred dollars, I have decided to not pay for the repair or turn it into my insurance company because I did not cause the damage. If I can't get this problem solved within reason I will pay the truck off Monday and at the end of the year trade it in on a Toyota like I traded the last one in on.