GE CAPITAL CONS CARDCO Complaint - NEVER applied for credit
ATLANTA, GEORGIA -- I called a laser center for information about their service. I then sceduled an appointment for two weeks later to get more information. A week before the appointment I called to cancel the appointment. The following month I got a credit card bill from GE Capital for $1924.00. Since the date of service was the same date of my original phone call to the laser center, I called them to find out what's up. Ooops they made a mistake and should have never billed. (Note: the service was never rendered AND I never applied for credit.) I called GE and after a 43 minute wait, I explained the situation that the charges were fraudulent and this credit card was issued fraudulently. We'll send some papers for you to return...then she hung up. I wrote them a letter of dispute. The following month I get a bill with an added late fee. I called the laser center..oh it must have fallen through the cracks, we'll take care of it today. I called GE Capital, after a 24 minute wait...I was told I never sent back their form and that I owed the charges. (I never rec'd the form.) When I explained I never authorize the charges I was told there was nothing they could do...I would have to have the laser center remove the charges. REMEMBER, I've never been to the laser center, they never rendered any services and I NEVER applied for the credit card. I called the laser center and they said they forgot! ...but it would be taken care of... Well, the next month my statement from GE Capital shows a credit of $1874.00 but now I owe the difference of $50.95, late fees and interest!! I called GE, spoke to a supervisor named Ron who said, "We don't care...that's your problem. When I tried to explain the entire card was fraudulent...I was told to have a good day and he hung up!. I called the laser center and was told it's a processing fee. PROCESSING FEE FOR WHAT!!! I've written my third letter, filed a complaint with the BBB, completing a complaint form with State's Dept. of Consumer Affairs. I'm going in the morning to file a complaint with our local police dept against the laser center for fraud...what else can I do with GE Capital??? Any class action suits? It's all fraud...yet my responsibility to pay the bill and to clear up this mess. A nightmare...over one phone call!