Ford Motor Complaint - Defective Motors - Harmonic Balancer pulley
I owe two ford explorer's one is a 01' model and the other is a 05' model, both have the 4.0 motors. Not two long ago the belt on the 05' started to make some squalling noise. So being a little knowledgeable about car's. I bought a new serpentine belt & replaced it. The new belt did quiet it some but did not get rid of the noise. So the next step was to call a friend of mine that works for ford (In the service dept.)and ask him what he thought. He told me that the Harmonic Balancer pulley was defective. He began to explain that the center of the pulley is made of plastic and the outer ring is metal. Over time the metal separates from the plastic and the serpentine belt would slip down on to the plastic part of the pulley and the metal ring slides back closer to the motor. So I asked sense this is a defective product ford would fix it at no cost to me. NO was the response. So my next question was how much is it going to cost. 550.00 dollars. So then I told him I would have to wait to get it fixed b/c I do not have that kind of money. He then told me not to drive it until it was fixed b/c they had a ford ranger with the same type of motor and that the pulley came off and went threw the radiator,& it cost him over 1300.00 dollars to fix it. So I paid, but not before I called ford to ask them about the problem with all of the 4.0 motor's they said it was the first that they had heard about the problem,& they were not responsible. So then I called six different dealership in the area and asked them if they have been fixing any problems like mine. Every one of them said that they were fixing at least two a week and that it was all of the 4.0L. That sound's like it should be a recall to me. What do you think. I hope this will help some people decide not to buy a FORD.