Sears Complaint - Sears Garage Door Installation
UPDATE: Purchased the garage door last year to keep out the critters and the weather. It didn't work. Every time it rains hard, we are getting water through the "seal" on the bottom right into the garage. NOw I'll be spending more money trying to figure out how to do it right to keep out the water!!!
Purchased a garage door from Sears. Took 3 weeks longer than they promised for the door as the individual selling us the door neglected to add the time for the almond color. The first time they came to install the door, they had the wrong rails for the ceiling. This was after they came to the house twice to take measurements and look at the door. The garage door ended up in the garage waiting for the next attempt at installation. Today, they did not have all the hardware necessary to install the door, so although they installed it, you cannot open or close the garage door. So, they scheduled another trip tomorrow, and maybe the door will get installed. So, that's three vacation days from work. Never again will we purchase from Sears. It's just too expensive when you consider all the lost time from work.