Budget Van Lines Complaint - Worst Movers Ever - Florida to Kentucky Move
Budget Van Lines is the worst moving company I've ever encountered in my life! I hired Budget Van Lines to move me from Tampa to Ft. Knox, Ky. I've moved very often in my life and have never encountered the issues I've had with this company. I was moving a one bed apartment and was originally quoted on $1200 and then told it would be. 29 a lb for anything added. I added about five more boxes. I had everything packed and sealed and then proceeded to wait for 2 days for these movers to arrive. I called and called and called this company and their subcontractor several times. First they said, "Friday between 4 and 6" then "between 7&8" and so on and so on. When they finally arrived they proceeded to tell me that we would have to pay $3000!!! Then I freaked out on them, and they said $2100. They movers arrived with an empty, unweighed truck and said we'd have to wait a few hours for them to get the truck weighed or be charged by the square foot. Since my husband had to report to base in less then 18 hours and I was supposed to be out of my apt a day earlier, waiting a few hours wasn't an option. They quoted us so much and said our furniture would be delivered only a couple days later. We received our stuff over a week later is poor condition. Plus, they managed to squeeze all of my furniture into a space smaller then a parking space. Everything was shoved on top of everything mixed with other peoples stuff. I've called and left dozens of messages with Budget Van Lines and their subcontractor. NO ONE contacted me during this hell-ish move process to inform me when anything was being picked up or delivered. Nor have I been contacted regarding my damaged furniture. My husband and I will be moving every 6 to 12 months for the next 6 years and will NEVER use this company again. They lost thousands in future moving costs. I will make sure non of our military friends use this company either. My advice: if you're looking for a good, inexpensive moving company, not to use Budget Van Lines. You will be screwed and you're better off spending more and being able to depend on your movers.