Jitterbug Cellular Phone Service Complaint - Over priced for what you get
Jitterbug cellular phone service is overpriced. They advertise in magazines like AARP and make it sound like you are in business for $14.99 a month. That's their 50 minutes a month plan. You add the cost of the Samsung basic phone $147.00 (over priced) plus other little charges they add on and you are past the cost of a basic plan on many nationwide cellular carriers. I was given a new phone by a major carrier for signing up for 2 years. I pay $30 a month for 300 minutes. Jitterbug does not have their own network. They are paying other cellular companies for the access to their cell towers and digital switches.
I'm biased towards the cellular company I retired from but all the major cellular carriers are improving their networks every day. I'm just telling people that might think Jitterbug is a deal to check into other celluar carriers in their area. They all have reasonably priced phones and plans for those of you that don't need all the "bells & whistles". Do your homework. Jitterbug is not upfront on the cost of the phone and other
fees in their ad. In VERY FINE print at the bottom it says $35 one time setup fee. Everytime you call the operator for assistance you are charged
the minutes you are talking to them plus an additional 5 minutes is deducted form you monthly minutes. Super fine print in a AARP ad for elderly people. I have 20/20 vision and couldn't read the fine priint without a magnifying glass!