Cadillac Complaint - Brakes
My wife visited me in the hospital the 1st week of June. She left to go home - but quickly returned! Her CTS had no brakes!
Thinking it was the recall for front brake problem, I had the car towed to the dealer. They say that was not the problem so the tow was my expense (IF: I hadn't been in the hospital, I would have gotten it to the dealer; I had known it wasn't the recall I would have taken it to a nearby shop) After about 4 weeks, GMC tells me there is no part available in the country for the failed brake lines!!!
The GMC guy says I can not escalate higher in GMC because HE is the top authority! His comments lead me to believe he is looking for the recall parts but that isn't what the dealer says they need. Dealer apparently has recall part but has to replace other lines first.
UPDATE: After 6 weeks got the car back - fixed. The bill: $900+
They had to "redo" one line rec'd to make it fit (guess they got the wrong part!!) DON'T GO TO THE DEALER FOR REPAIRS - WHAT A LACK OF SERVICE ON THE PART OF GMC. Other than the price, I blame GMC - not the dealer.
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