Geek Squad Complaint - Horrible service
KILLEEN, TEXAS -- How disappointing Geek Squad is!! Tried to get our TV repaired threw Geek Squad because we bought our TV at Best Buy, and all they did was contract it out to a different local TV repair person. What the heck?? Then this "TV repair" person didn't even bother to show up!!So we called the geeks, and they tell us its because we didn't confirm our apptment the day before?!? They 'tried' calling both my husband and I to confirm, yeah right!! Ive got cell phone records to prove that didn't happen! Not to mention the fact that we asked for an IN HOME repair and what did they do? Schedule this person to come pick up our TV for $200?? Oh h#ll no!!I could rent a U-Haul cheaper than that. We have lost all trust in the Geek Squad name, and the only thing they did for us was waste our time!!