Orchard Bank Complaint - Ridiculous late fee charges - credit card
credit card - Complaint
CITY OF INDUSTRY, CALIFORNIA -- I was offered a credit card in 2008 with a $300 limit thru Orchard Bank(HSBC Services).Big mistake! I really needed this money as my mother had kidney cancer and had to have surgery to remove one kidney and I wanted to be there and take care of her afterwards, so I opted to accept the card thinking it would help me out for the time I was with her. I paid on this card faithfully every month and only charged about $250 on the card. Then in May 2008,my husband had a heart attack and he was off work for some time and I was the sole bread winner. I called Orchard Bank and explained the circumstances and said I could not make the monthly payments as schedule but would send what I could at a different date each month but when the bills started piling up and groceries needed to be bought, I could not pay anything and called them again. They told me they would waive the late fee if I sent in $75.I did and they did waive the fee but then they added fees to the next few months I could not pay, which I thought they were waiving fees until I could get back on track and my husband got back to work. Now I owe over $900 and it is in collection. They will settle for around $750.I only charged $250 and told them I cannot pay that. I feel I was deceived and scammed into getting this card. Many people have been in this situation and it is very unfortunate that we have to be treated like this and used. Do not ever take Orchard Bank(HSBC Services) up on any credit card offers, as the late fees and interest are extreelmy high and you will never get it paid off. I was stupid and fell for this.
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