Century 21 Auto Group Springfield Nj Complaint - Scam of a Dealer - Mercedes Benz S430

Review by robdee on 2010-06-29
UNION, NEW JERSEY -- Purchased vehicle from this dealership when they were located in Union. Vehicle was missing cover on rear door ashtray, dealer said they would order it! Vehicle had incorrect manual, was told come back in a few days and they would have the correct one, returned three times and was finally told to use clk430 book all details are in that manual. I was told to bring vehicle to them for all service repairs/updates, After making payments for 3.5 yrs catalyst converter went on vehicle so I took my vehicle into Ray Catena to have it repaired only to find out this vehicle had 23,000 more miles on it then what the odometer read!! Now I'm livid because I have been paying for a car that's totally not worth the price I bought it for!

I have all of the paperwork from each service I've completed on my care along with print out from Ray Catena showing actual readings. I will be turning this into my Lawyer for review!

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