Feedburner Receive our consumer tips & recalls newsletter by e-mail
[X]
Feedburner count

7
Helpful
Votes

The Scent Wizard Complaint - The Scent Wizard Is A Ripoff - Body/Bath Products-Online Store

Body/Bath Products-Online Store - Complaint
Review by SharonJ on 2010-06-30
LITTLE FALLS, NEW JERSEY -- I ordered a few things from "The Scent Wizard" about 2 weeks ago and my order still shows as "pending".

They charged my card the same day.

They do not respond to phone calls or emails.

I have tried to cancel the order with no response.

Upon investigation, I have found numerous complaints against this company.
Comments:
Posted by Alain on 2010-06-30:
You might try going to the website http://www.njconsumeraffairs.gov/ocp.htm or calling 973-504-6200 to see if they can advise you on this problem.
Posted by Hugh_Jorgen on 2010-06-30:
Something smells funny about the way they are doing business.
Posted by Disaster Worker on 2010-06-30:
I looked at their website out of curiosity. It looks cheesy.
Posted by Beachgirl74 on 2010-09-11:
I used them as well, and exactly the same thing happened to me. I loved their product, but not until I threatened in an email (that was never answered) to contact that Better Business Bureau, did I receive my products. I have since found another company and they have wonderful customer service and and I thrilled to use them.
Posted by SharonJ on 2010-09-12:
I eventually did receive the order, but I still felt ripped off as I was buying a birthday present and the date had long gone by. I also feel ripped off by them because I canceled 3 times by email and twice by phone and my cancellation request was completely ignored, in fact I never once heard from anyone in the company. When I got the package I was very very unimpressed by the "copycat" scent, it just smelled like scented dish washing liquid. Never again and still highly un-recommend this company.
Posted by HONEST BUYER on 2010-12-30:
TO THE SCENT WIZARD ENJOY OUR HARD EARNED MONEY YOU STOLED FROM US HONEST HARD WORKING PEOPLE, YOU MAY GET AWAY WITH IT HERE, B U T..... WHAT YOU GONNA DO WHEN GOD GETS TO YOU??????? YOU WILL PAY THE BIG PRICE........
Posted by PepperElf on 2010-12-30:
For the money they "stole" from you.. contact your credit card company and file a dispute.
Posted by idontthinkso on 2010-12-30:
@HONEST BUYER

Dude.. Decaf..
Posted by tish on 2013-04-01:
I ordered from the last year and never recieved my order, disputed it, got my money back and moved on. don't know if its a scam but they don't answer emails or phone calls. I will never order from them again. I only tried them, because they have some scents that others dont have.

Your Name:
(displayed with your comment)

Your Experience/Advice:


Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
The Scent Wizard:
Overall Rating:StarStarEmpty starEmpty star