Got Game Entertainment Complaint - Game will not work

Review by fauchierk9 on 2010-06-30
I purchased the game Memento Mori from the Target store. I had downloaded it onto 3 different computers and it will not work on any of them. It keeps giving me the error code d3dx9_37.dll. I can't find a support website that has been able to assist me. It was a huge waste of money.
Comments:6 Replies - Latest reply on 2010-06-30
Posted by karleebarlee on 2010-06-30:
did you try returning it to target?
Posted by andbran on 2010-06-30:
once the package is open no one will take it back. its part of the Copyright law.
Posted by biomajor on 2010-06-30:
you could exchange it for the same title. You might just have a bad disc?
Posted by Mrs. V on 2010-06-30:
This is not a problem with your game. It is a Direct X problem (I play Sims, trust me, I know >_<).

You will need to update or install the newest version of Direct X to run the game.
Posted by biomajor on 2010-06-30:
Mrs. V, I'd vote that helpful, if I could figure out how!!
Posted by Mrs. V on 2010-06-30:
LOL! Hi and thanks, biomajor ^_^ That is nice of you to say!

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