[X]
Write ReviewJump to 
Wesley chapel toyota Complaint - Bait and switch and poor salesmanship... - false advertisements
false advertisements - Complaint
WESLEY CHAPEL, FLORIDA -- My husband an I were in the market for a new used truck, we looked online and found an ad for one that fit our needs at wesley chapel Toyota listed for $10,990 we decided we would go check it out in the morning- mind you this would be a 40 mile drive, we got up in the morning and decided to print out the ad so we could say what we wanted specifically to the salesman- they raised the price on it over night- by $1,000 we wanted to see it anyway- since the description and photos were terrific. we got there and were greeted by 2 men and showed them the ad- they said the price was up another $1,000 and he would show it to us- what he showed us was not the 4 door Harley davidson edition ford they were advertising it was a rusty white 2 door f-150! we explained that that wasn't the car we were looking for he said oh well we just put the wrong pics up- UM THAT IS A DIRTY WAY TO GET BUYERS IN THERE- he then basically said see ya to us when we said we didn't want that truck- the dude didn't even try to sell us anything, he was rude, and dismissing- I don't know how those guys do business at all, they obviously don't care if they sell cars to people or not- we were serious buyers out to find a new ride today. we went up the road to wesley chapel Nissan and purchased a brand new 2010 truck, they were amazing and made every effort to help us in every way they could.
Comments:
Posted by Wesley Chapel Toyota on 2011-11-04:
I am so sorry you were treated this way at our dealership. I can assure you this employee no longer works here. We have new management and an excellent sales staff. If you are in the market for a new or used vehicle, give us another chance! We will exceed your expectations! If you have a minute, look at our Google reviews. We have 3x as many as any other dealer in the Tampa Bay area. Have a wonderful day!
Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
Company Reps: Post your company response!
