Qwest Complaint - Qwest is the worst telephone company ever!!!!!
OREGON -- Qwest STINKS !!!! I never get a representative that follows through and handles my problem. A week ago I spoke with Qwest for over an hour trying to figure out why my husband's laptop stop connecting to the internet. Qwest representative said it was our router quit working. This was after us trying to connect and doing different things for over an hour. She ordered what I needed and we waited until today to get it. Wrong thing came. I called and got a new representative who said that wasn't my problem at all and even if it was the problem, they sent me the wrong thing. After an hour I got disconnected and when I FINALLY got through to a representative again I was told I couldn't talk to the person I had been talking to for an hour. After complaining that I wanted to speak to him a supervisor came on and said the representative I had been talking to evidently signed out because his shift was over. In disgust I told them their service is horrible and hung up on them. I wish there were some way you could get some satisfaction from places that give service like this.