Wal-mart/Better Homes and Garden/Sunbridge patio furniture Complaint - Faulty Patio Furniture
LOUSVILLE, KENTUCKY -- We purchased a complete Patio Set from Wal-Mart June 08. It came with a 3 yr warranty. This product was marketed by Wal-Mart, labeled as "Better Homes & Gardens" product line and made by Sun Bridge Co.
We took our patio furniture out for use this April 2010, well under the 3 yr. warranty and found it to be unwinding from the bars of the patio furniture. The lashing that holds the couch and chairs together was unwinding and allowing the cushions to fall through.
Wal-Mart said they would not honor the warranty and we would have to go to Better Homes & Garden who said they just sell their Name to products and they wouldn't honor the warranty, so we went to Sun Bridge Customer Service that gave us the run-around and in the end...we got No Satisfaction ! at all from any of these Companies.