Rt 1 Toyota Sansone's Auto Mall-Avenel, NJ Complaint - Broken Promise on New Car Deal
AVENEL, NEW JERSEY -- We bought a Toyota Corolla on 12/24/2010 from Sansone Toyota dealership. The sale’s person was Mr. Kevin Cadena. As we were negotiating the price with him we did not agree on the base price and we were ready to walk out. That is when he mentioned the $1900 air travel deal. We thought that was a good deal. What Mr. Cadena did not mention was that the deal involved a travel agency and only the air lines and the locations they offered provided we pay for their Hotel Accommodations ranging from 5 to 10 days. Mr. Lucasz Cwiek, a supervisor, also did not did not say anything about it. He just kept saying that we will get $1900 worth of domestic air travel, misleading us to believe that the air travel deal was from Sansone and we were free to use the coupon worth $1900 for any domestic travel we desired as soon as we purchased the Toyota car. As it turned out, ALL THAT WAS A LIE!
As far as we are concerned, our agreement was with Sansone, with the purchase of the car. It does not have anything to do with any travel agency or the deals they are offering.
We would like to have $ 1900 worth of domestic air travel as originally promised