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Suntrust Bank Complaint - Suntrust Bank Sucks!! Worst Bank Ever!! - Overdraft Fees

Overdraft Fees - Complaint
Review by pumpkin34 on 2010-07-02
This is my advice to anyone who would like to open their first account, whether it be checking or a savings account. Suntrust steals and lies. I have been with this bank for a while and you would think I would have learned my lesson by now. I have so many bad experiences with this bank, that it is ridiculous. However, after I complained so much, they made apologies and tried to resolve and or fix the issues, which had kept me with them a little while longer. This Bank has bad business practices and makes their money off the little guy by stealing money from them with overdraft fees. They have their systems set and or rigged to trick account holders to collect outrageous fees with them..I have had experiences where I have had fake drafts on my account made so my account would go into overdraft..This made me so furious, because they knew what they were doing and tried to play off my intelligence like someone must have taken my card or compromised my information..That was total BS. I monitored my accounts carefully and I take account of everything I purchase with my check card..After so many complaints they reversed the overdraft fees, but this happened on so many occasions. This Bank Sucks horribly. I would not advise anyone as I mentioned before to bank with these guys..They have lawsuits filed against them and so many complaints about the same thing..They have collecviTVely stolen so much money from people. I know for a fact for sure that they make the majority of revenue from overdraft fees because I use to work for that sorry institution and that was the (first) thing they told us in orientation is that how they make their money. Needless to say my relationship with this bank has finally ended. THEY WILL NOT STEAL ANYMORE MONEY FROM ME. I want everyone to know about how horrible they are so they will not take advantage of more people. From this point forward I will be ever so vigilant with protesting about how horrible they are and how the lie and steal from people...
Comments:
Posted by yoke on 2010-07-02:
What did the police and banking commission say when you reported your claim of fake drafts on your account? After the first one I would have closed my account and reported it to the authorities.
Posted by Obsfucation on 2010-07-02:
I'm pretty sure we all know the answer to that question, Yoke.
Posted by bcd on 2010-07-02:
A fake bank draft is a crime. I look forward to reading your response to yoke’s question.

Why are you no longer employed by SunTrust Bank?
Posted by Stew on 2010-07-02:
Suntrust certainly garners a lot of complaints. So many complaints in fact I gotta think where there's smoke there's fire.

Find yourself a locally owned and operated community bank or credit union. You'll get far better terms, better service and your business will appreciated.

Take care!
Posted by CrazyRedHead on 2010-07-02:
I'm reserving comment till more information is given, but it's not looking good.
Posted by Elegant Butler on 2013-04-16:
Of course SunTrust is a terrible bank. They just evicted a supermarket and threw away all the food.

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