Alltel Complaint - Upgraded and in tears
JESUP, GEORGIA -- I have been with Alltel for years and my phone got damaged and needed to be replaced. I had insurance on the phone so pay the 50.00 and get a new one. Well how smart I was to upgrade and sing a new 2 year contract and get a Motorola T720 that drops my calls. I have talked to alltel and to bad you singed a 2 year contract and you can not upgarde or downgrade. Great I now have a new phone that everyone in my company hates and want call me on. I had a Nokia before and would love to have it back it never dropped a call. I really thought Alltel would make good on the problem and they want so I now spend two years with a contracted promise of service I can't get. Glad I teach my employee's better customer service. That is why they always come back and Alltel will lose several costomers due to the problem.