Wells Fargo & Company Complaint - Tricks and Tactics to Make Money - At YOUR Expense
Wells Fargo has resorted to numerous changes in their banking policies in an effort to make money.
1) Transactions are processed from largest to smallest each night. Not in the order they went through the POS terminals or any other timestamp. Why? Well if you overdraw on one, they can charge you $35 EACH for all of the smaller ones. Be careful.
2) Electronic notifications - While Wells Fargo publishes all of the elements of a real electronic age bank, their notification system is slow. I had e-notices setup and money if 3 different accounts. One transaction came in on Monday which put me overdrawn...I had money in other accounts to cover but did not realize I needed to transfer it until the NOTICE came via email Wednesday at 4:50pm. OUCH! They gladly processed 10 transactions across the following 2 days and charged me $35 each.
Bottom line - These practices are crooked and all to Wells Fargo's advantage. Spread simple things like this across their user base, it is a lot of money. Pure Profit!
Customer Service people will all tell you "It is in your Service Agreement"....which BTW changes about once a month. Rest assured those changes are NOT to your advantage!
I moved all of my business to Chase after 15 years with Wells. They have been awesome. Real-time alerts. Run your debit card and the transaction hits your phone in <1 minute.
Customers beware of WELLS FARGO.
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