Advance Auto Parts Complaint - $50 Online Gift Card Fraud - Returned Merchandise Never Received (Store) Credit
Returned Merchandise Never Received (Store) Credit - Complaint
Ok, So I buy a bunch of stuff for my son's car in April 2010 online at ADVANCEAUTOPARTS. COM. In doing so, I qualify for a $50 online discount off my next online order in May. Without going into the hell I went to to get the parts, I apparently purchased the wrong style seat covers for my truck using the $50 discount. I returned them to the store I picked them up at (Instead of paying shipping costs, I ordered online then picked up in the nearest store.)The manager gladly took back the merchandise which was in excellent repackaged condition then told me the credit would be awarded via online purchase. ( i.e. "However you paid for this online, you will be credited...")
HERE'S WHERE THE PROBLEM STARTED>>> I WAS NEVER CREDITED THE COST!!!!!