Dairy Queen, Inc. Complaint - Really unsatisfied customer - kings highway in port charlotte, florida
PORT CHARLOTTE, FLORIDA -- On July 3rd, 2010, my family and I walked into Dairy Queen on kings highway in port charlotte, Florida hoping to get ice cream on a hot summer day. I walked up to the counter and asked for a medium chocolate ice cream in a cup with oreo pieces and whipped cream on top. but when I got my ice cream, I noticed they gave me a blizzard instead. I had my cousin go up to the counter to ask for a new ice cream when the lady rudely replied- " this is chocolate ice cream and it is what you ordered." my cousin came back with the same ice cream that was nowhere close to what I ordered. it was a chocolate blizzard with fudge and chocolate chips in it and on top of that the ice cream was watery and dripping everywhere. I was very unsatisfied beacause it was clearly not what I ordered. as they finished their ice cream the lady that my cousin talked to earlier kept staring at me and pulled aside one of her co-workers and started talking about the situation. not only was I embarrassed about the whole ordeal but they had to talk about it too? I mean they could have simply took chocolate ice cream, put oreo pieces and whipped cream on top and put it in a bowl. how hard is that? so I had to throw away my blizzard I never asked for and go home unsatisfied. I am very upset with that lady that kept making rude remarks to me. along with getting something I didn't ask for, I couldn't even eat it was disgusting. I can certainly tell you I will not be going there again!!
-a very unsatisfied customer.