Budget Rent-a-Car Complaint - Do Not Use Budget
PANAMA CITY BEACH, FLORIDA -- I would NOT recommend Budget. Although they may be cheaper, their service is awful. I had reserved a truck online, and I even got a confirmation of the truck rental. AN HOUR before I needed to pick-up the truck, a representative calls and informs me that they do not have a truck available. I had arranged movers for loading and unloading, etc for an out of town move. Then they tell me they don't have anything in the county, and the closest truck they have is 1.5 to 2 hours away. And there is nothing they can do about it. Give me a break; don't inform me 1 HOUR before I need the truck that you don't have anything. PLEASE do not use Budget, unless you want a company that doesn't guarantee you a truck for your move.
Moving is stressful enough; don't let an irresponsible and inconsiderate company make it worse.