Dish Network Complaint - Dish Network Is Greedy Money Hungry Company
I have had DISH NETWORK for 3 months. I change from Comcast thinking I was getting better deal. First off, I made hugh mistake changing I has been terrible service from the began. The "TECH" they sent came at 12noon to my home he was there for less 15min told me he to go Home Depot. He told me he will be back in a hour. He did not come back until 8pm. He did not explain anything about the dish service. Also he left trash in my bedrooms. Also my order was 3 receivers they gave me 2. They told me that two t. v. was connected though one receiver. But that's not what I order. My receivers stayed mess up. I called DiSH For service they wanted $15 for the tech to come out. I told the representative several times I just got this service. I told her I don't have any money until the end on of the month I just gave DISH $256 2 weeks ago. She told they can wait until end of the month. I talk her supervisor same thing they want $15. I had to get loud this woman to look the notes I only had the service for 2 weeks. She finally looked at the notes and told me your are still under warranty. They will send the tech out to my home. What I did not understand the lack of customer service. If I did not fuss about being a new customer of 2 weeks. They would have let my service stay off for 15 days over $15 wow. They knew I was under warranty it was in their face. I felt Dish was trying to get additional money from me. After that I told DISH representative to take my credit card info off their databse I do not want them in my money. The customer service representative told me if you do thst you will lose HBO and Showtime deal. I told them that's fine send something in writing regarding that deal and my credit card info. Needless to said nothing came I kept my services. I went without service for four days. DISH offer me $5.00 off my bill. That only tells how tacky this company really is. They are uncompromising, moneyhungry, and cheap. I will NEVER refer anyone to DISH NETWORK. In the 3 months I had this service I had the tech come 5 times. Because my recriever was installed wrong. I called I wanted Showtime taking off. I was told next time I want anything off it will be $85.00. I am done I senting back their products. I am going back to Comcast. WHOEVER READS THIS AND IS THINKING ABOUT GETTING DISH NETWORKS RUN!!!