Radiology Associates of Atlanta Complaint - Grossly Incompetent Billing Department!
ATLANTA, GEORGIA -- I've had x-rays or services multiple times at Piedmont Hospital. They use Radiology Associates of Atlanta. They apparently don't have a competent billing department... if they even have one at all. Whatever does not get paid by insurance seems to go directly to a collection agency. Not only do they never mail you a bill, you don't even know you have one!! You only find out -- sometime years later - that you have a delinquent collection at an agency. The first time it happened to me was for a workers comp claim where I was contacted by the collection agency thirteen months after the accident. Meanwhile the company where I had filed the claim had shut down, so I was forced to pay in full. The second time was where the collection agency called me TWO AND A HALF YEARS after a surgery! Both times I never received a bill, nor did I even know I had one.
Multiple calls never produce a live person; in fact, you can't even get a recording because the mailbox is full.
I will not use Piedmont Hospital again!