Ashley Furniture Complaint - Ashley Furniture is a rip off!
BRENTWOOD,TN -- On June 12th I went into the Brentwood, TN store for a breakfast sale they were having. I already knew exactly what I wanted so I found a sales associate and ordered my furniture. I was told that my "estimated" delivery date was July 14th (which is way too long considering I paid close to $2500 cash) and was told to call back as it got closer to the 14th to see if the date has changed any. So I called last week and was told that the furniture was leaving the warehouse in Mississippi on July 6th and the new date had changed to July 8th. I was excited because I thought my furniture would be here sooner than I expected. I call back this morning to make sure that the delivery was still set for Thursday and was told "No. it still says that it is 'estimated' for the 14th and the only people that can give you a true date is the delivery men. O and by the way you may receive it two weeks after the 14th because they are two weeks behind on delivery." How in the hell do you become two weeks behind on delivery?I can see two or three days behind but two weeks is just ridiculous. I don't know what this company does or why they still get business. People buy furniture to get it delivered to them quickly. not two months after purchasing it. I will never step foot in another one of there stores as long as I live.