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Vizio Complaint - Do Not Buy Vizio TV - Product Has Its Faults And Service Is Bad
Product Has Its Faults And Service Is Bad - Complaint
CALIFORNIA -- Purchased a Vizio 42 in TV. Went black, under warranty. Took many calls just to contact service. Schedules an on site repair person. Called when repair person never arrived. Vizio canceled appointment without telling me.
Rescheduled date for the following week. This time called to cancel again and rescheduled another date. Repair service too busy repairing Vizios had to reschedule another date. Still waiting.
Purchased TV from Costco. Disappointed that Costco did not step in and demand better service for its customers.
Rescheduled date for the following week. This time called to cancel again and rescheduled another date. Repair service too busy repairing Vizios had to reschedule another date. Still waiting.
Purchased TV from Costco. Disappointed that Costco did not step in and demand better service for its customers.
Comments:
Posted by MDSasquatch on 2010-07-07:
Did you call the COSTCO number they provided you when you bought the tv? They should have given you a business card full of information.
Posted by RonFury on 2010-07-07:
I have two Vizio TV's and am very happy with them....
Posted by MRM on 2010-07-07:
Steve, I have sent you IM regarding your EVO.
Posted by RonFury on 2010-07-07:
thanks for the info MRM...I'll have to check into it.
Posted by Helpful on 2010-07-07:
Vizio is a tier 3 brand name which seems to be good value. The problem with this and other tier 3 brands within the market is that the service is terrible if you run into problems.
Best of luck. Let us know if the problem ever gets resolved. If you come to the conclusion that you're just as well off buying a different TV, invest in an OEM brand. The parts used and the service is generally much better.
Best of luck. Let us know if the problem ever gets resolved. If you come to the conclusion that you're just as well off buying a different TV, invest in an OEM brand. The parts used and the service is generally much better.
Posted by samlucy on 2010-07-09:
Same here 42 Black Screen of Death
Both Vizio and Costco do not give a hoot
No more of either
Both Vizio and Costco do not give a hoot
No more of either
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