Historic Pavers aka Premiere Landscaping Informative - Took my money and ran

Review by Ken T on 2010-07-08
FRUITLAND PARK, FLORIDA -- Because of an ad in the Daily Sun newspaper, in early June of this year, I contacted [snip] owner of Historic Pavers aka Premiere Landscaping. He came to our home and gave us an estimate on repaving our driveway with a layer of thin bricks. We signed a contract with him and paid him just under $1400. He supplied us with four references of driveways he had done in The Villages. On the surface his work seemed to be okay. The day he was supposed to show-up to commence paving he was a "no-show." He called and said he was running late and would be there in a couple of hours. When he didn't show-up I called [snip] and she told me they would be here the next day. To make a long story short. Neither will answer our calls nor will they return our money. Losing that much money is a near financial disaster for my wife and I but I guess things could have been worse, he could have done the paving.
Company Response on 07/19/2010:
I am the owner of Historic Pavers the only reson we retaind a deposit from Mr. [snip - no names please] was because color he selected was a special order and my wholesaler gets upset when we cancel special orders we were initially delayed in installing pavers but called to let him know progress we attempted to deliver pavers several days before he posted this on website.therefore him saying we took his money when we tried days earlier to deliver is not true furthermore we told him we would release him from contract and refund deposit if that is what he wanted,which we have done. most companies would have demanded he accept pavers which he placed special for. as to answering calls my office spoke with Mr. [snip] approx. 6 to 8 times over 2 week period ( I have phone records to prove )
Comments:11 Replies - Latest reply on 2010-07-08
Posted by Venice09 on 2010-07-08:
I'm surprised you paid in full before the work was done. That's not a good idea with any home improvement. I hope you are going to follow up on this and not just forfeit $1,400. Do they have a place of business you can visit? Do they have any address at all or just a phone number?

Oh, wait.. I see you posted a location. I would go there and try to straighten this out in person.
Posted by momsey on 2010-07-08:
Is $1,400 the full price for the driveway or a deposit? That's REALLY cheap if it is the full price. Did you get a contract and/or a receipt showing that you paid the $1,400?
Posted by Venice09 on 2010-07-08:
Momsey, even if it's a deposit, I wouldn't lay out that much money in advance. We had the roof done with no deposit at all and only $100 for the driveway. The OP says he signed a contract. I hope he has a copy and that it shows the $1,400 payment.

I really hope the OP is jumping the gun. I don't know how much time has gone by, but roofers and pavers sometimes have trouble keeping to schedule due to the weather. We had that problem with both projects, but it all worked out fine in the end. Hopefully, that will be the case here, too.
Posted by fast327 on 2010-07-08:
In any case, you might want to re-think paving a driveway with thin brick. They are best used for sidewalks. If you were to have a heavy vehicle on the drive, there may be cracking and breakage.
Posted by BEJ on 2010-07-08:
In California, contractors are only allowed to ask for the maximum of $1000.00 deposit for jobs. There were so many troubles with contractor asking for half or more as a deposit and then never showing up to do the job.
Posted by Helpful on 2010-07-08:
Why would it have been worse if he had actually done the paving? Isn't that what you wanted?

If you know where his place of business is, why not go there?
Posted by momsey on 2010-07-08:
I agree, Venice. I wouldn't put that much money out before any work is done.

And fast has a really good point. Is thin brick the best driveway material? It might look nice, but is it going to hold up under cars?
Posted by Venice09 on 2010-07-08:
The OP is assuming the work would be as bad as the ethics. He could be right.
Posted by Venice09 on 2010-07-08:
Momsey, I'm not sure about thin brick either. We went with blacktop even though it wasn't what I really wanted. Because our driveway was in such bad shape, the whole thing had to be dug up, making it very expensive. So we ended up getting blacktop to keep the cost down as much as possible. They did a great job, and it should last a long time.
Posted by momsey on 2010-07-08:
We're getting our driveway replaced this summer, and we're torn between blacktop or pavers. The pavers look so nice and supposedly they last longer and add to house value. But they cost a heck of a lot more! And since we have plenty of work to do on the house and we don't have plenty of money, we really should go cheaper.
Posted by Venice09 on 2010-07-08:
I know what you're saying, momsey. I'm a little disappointed that we got blacktop, but other than our next door neighbor's driveway which is concrete, all the other homes in our development have blacktop, so at least we don't stick out like a sore thumb. If you do go with blacktop, it may not look as nice, but you'll just be happy that it's new. At least that's how I feel about the driveway now.

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