Golden Corral- Punta Gorda, FL Complaint - Nasty restaraunt, nasty employees, hence, nasy food and mgr/owner
PUNTA GORDA, FLORIDA -- In June 2010, my family took our son to Golden Corral- in Punta Gorda, FL- to celebrate his high school graduation. I'm a vegetarian, so I chose the salad bar, while the rest of my family chose meats and potatoes. Not only were the salad bar items warm and soured, but all the foods that were supposed to be hot, were COLD. We sat near a window, where we could see the disgusting parking lot, and found bugs crawling on ourselves and our table and food. EEEWWWWW!!!We told the waitress about the bugs and she laughed and said "they're better than they used to be".WOW. There were 4 other tables directly next to, behind, and in front of us that were all filthy. The place was dead, so there was really no excuse. We ended up leaving, (didn't want to cause a scene..this was our SON'S day).
The next day, I called the mgr., and the next day, and the next day....Over a wk. later, I finally had the displeasure of speaking w/ him. He chuckled about the bugs and agreed w/ the waitress about the bugs being better. That rubbed me the wrong way, so I asked for the no. to the corporate office, and he told me this wasn't his "first rodeo" and "what do I want". Again....WOW. I told him I wanted my $52 refunded to me. He agreed and said he hoped we would return when "We got over our problem". He also informed me that he didn't understand our problem, because his NUMBERS were UP, for both this yr., and last yr. (the few guests that were in there were at least 300 lbs. each).
I wrote to corporate and phoned them 3x. I've yet to hear from them, now 4 1/2 wks. later. Four weeks after speaking w/ the lousy mgr., I received something in the mail from him. All that was in the envelope was a business card saying "complimentary buffet for 4". I had already told the jack-hole I'd never return, and now he's not taking my calls. At first I thought I'd just never return to that particular site, again, but after reading so many other bad reviews, we'll NEVER patronize Golden Corral again, ANYWHERE. I've also filed a complaint w/ the local health department, and have told everyone I can about the horrible experience. The "golden arches" is far better than the golden corral. Key word....CORRAL
very disappointed and disgusted.....