TELUS Complaint - Wow! What A Mess - New Deal From Telus
KAMLOOOPS -- I took Telus up on their new promotion. The one where you get a "free" laptop if you bundle your cable, internet & phone with them. They didn't happen to mention that they contract the installation out. From what happened at my home during installation you could tell this person had never done this before in his life. He was in and out at least 100 times (with his shoes on)He left sawdust and cpyrock dust all over the place. He took my motion senor light (outside) off to ground a wire and of course never put it back properly. It's just hanging there. The contractor installed 2 PVR's into my home and showed me some awesome stuff that the new PVR's could do, like pause a TV show. Wow!, I thought I can't live with out this...this is great ! Then he told me the PVR's that I had already paid for were not the same as the one's he installed.
The one's I bought were $199.00 ($222.88 with tax)but the one's he installed were $399.00 plus tax.
He told me the only channels I would see previewed were the one's I had subscribed to. So I would not have difficulty trying to figure out which channels came with the package and the one's that didn't. Pooey. Wrong again. I get hundreds of channels...most of them aren't in my package.
So now my roof has holes in and a useless satellite dish sitting up there..... for what ? Never again with Telus !!!!!!!!!!!!