Qwest Complaint - Price for Life Scam
Qwest are scam artists and blatant cheats who will lie right to your face! I've been a land line phone customer since 1992. In 2008 after nine years of Choice TV and Online ("cable" and broadband) they notified it would no longer be available and I would have to switch over to Direct TV and Qwest DSL. I passed on the TV but purchased 7mbps DSL for a $32/mo "price for life" if I maintained the service for two years. A year later it showed up as $38/mo as a $6 "promotional discount" had expired. Six months later, June 2010, there appears a $9.99 fee for "DSL.net" they explain was "accidentally left off" the $32 billing from the beginning - back in 2008!! But they weren't going to back charge me. How nice. Even though I have the date and time and the name of the Qwest person and his ID# and the confirmation number of the $32/mo "price for life" deal I bought in 2008, these lying sacks of crap aren't going to stop charging me $48 a month. That's $192 a year all because I acted in good faith. And according to this class action lawsuit, I'm not alone: http://blogs. denverpost.com/coverthespread/2009/12/lawsuit-alleges-Qwest-reneged-on-price-for-life/ The lawyer is at dyerberens.com.